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  1. Snappy Shopper Retailer Support
  2. πŸ“± Tablet – Order Manager

πŸ“± Tablet – Order Manager

The Order Manager app on your tablet is the main tool used to manage your Snappy Shopper orders and day-to-day store operations. If your store is integrated with an EPOS system, your stock levels will be updated automatically and sent directly to Snappy. This means you will not need to manually adjust your stock within the app. For more information, please visit the β€œEPOS Integrations” section in the Main Menu.

Order Handling

  • πŸ“± Getting to know your Tablet & Driver App Guide
  • ⏸️ How to Pause Orders (Tablet)
  • πŸš— How to Assign a Driver (Tablet)
  • πŸ”„ Editing Items & Adding Substitutions (Order Manager)
  • ✏️ Editing Items in an Order (Substitute via Tablet Refund)
  • πŸ’Έ How to Refund an Item (Using the Tablet)
See all 8 articles

Stock Control

  • πŸ“¦ Stock Control (Tablet Device)
  • βž• Adding a New Product (Tablet Device)
  • ❌ Marking a Product Out of Stock (Tablet Device)
  • πŸ‘οΈ Hiding & Unhiding Products (Tablet Device)
  • πŸ—‘οΈHow to Delete a Product (Tablet)

Troubleshooting

  • πŸ“± Tablet Setup Guide (New / Factory Reset)
  • 🐞 Reporting Bugs & Issues (Order Management App Shakebug Functionality)
  • πŸ“Ά Tablet Connection Issues – Troubleshooting Guide
  • πŸ“‘ Enabling Barcode Scanner (Tablet Device)
  • πŸ”§ Sunmi V2 Troubleshooting Guide
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