👁️ Hiding & Unhiding Products (Tablet Device)

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ℹ️ Overview
This guide explains how to hide (unpublish) and unhide (republish) products using the tablet device.

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⚠️ Important
If your store is connected to an EPOS integration, stock levels are updated automatically.

👉 You do not need to manually adjust stock. Please refer to the EPOS guide for more information.

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🙈 Hiding a Product

🔍 Step 1: Open Search

• Tap the magnifying glass icon (bottom right-hand corner)

⚙️ Step 2: Set Criteria

• Set the criteria to “Hide from Menu”

📷 Step 3: Scan Product

• Tap “Scan Barcode” to activate the scanner
• Scan the product you wish to hide

✅ Step 4: Confirmation

• A success message will appear
• The product will now be hidden from your menu

👁️ Republish (Unhide) a Product

🛒 Step 1: Open Product Edit

• Tap the trolley icon with the “+” symbol

📷 Step 6: Scan Product

• Tap “Scan Barcode”
• Scan the product you wish to republish

🔄 Step 7: Unhide Product

• Untick the “Hide from Menu” box
• Tap “Update”

🧠 Best Practice Tips

💡 Use Hide for longer-term unavailability (e.g. discontinued items)
💡 Use Out of Stock for short-term availability issues
💡 Regularly review hidden items to keep your menu relevant

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⚠️ Common Mistakes

• ❌ Hiding instead of marking out of stock (short-term issues)
• ❌ Forgetting to republish items when back in stock