How to substitute an item (using the tablet)

The steps below outline the process for substituting an item using your tablet.

1. Click on the order that has the item you wish to return
2. Scroll down and click ‘Edit Items‘
3. Click on the ‘Edit‘ option
4. Use the Minus button to reduce the quantity of the product depending on how many you have in stock
5. The system will display the possible substitute options and highlight if there is a price difference

6. Once a substitute has been selected, the option to increase or decrease the number of the substituted item will appear

       

7. Once happy with the substitution click on ‘Confirm‘ at the bottom of the screen

8. A pop-up message should appear, click on ‘Confirm Changes‘

9. Once the changes have been made the order will display with the updated products. The option to print a new receipt will also now be available