📉 Creating a Percentage Off Coupon (Admin Dashboard)

ℹ️ Overview
This guide explains how to create a Percentage Off coupon using the Admin Dashboard.

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⚠️ Important
Tobacco and Alcohol products are automatically excluded from all coupons.

👉 Please contact Support if you have any queries.

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🧭 Step-by-Step Guide

🔐 Step 1: Log in

• Log in to the Admin Area using your credentials
• If you do not have access, please raise a ticket with Support

📍 Step 2: Navigate to Coupon Management

• Click Dashboard (left-hand menu)
• Select Coupon Management

➕ Step 3: Create New Coupon

• Click “Create New Coupon”

⚙️ Step 4: Enter Basic Details

• 🏷️ Coupon Name (internal use only)
• 🏪 Store (ensure correct store is selected)
• 🎟️ Discount Type
  • Select “Percentage Off”

📅 Step 5: Set Active Dates

• Choose a Start Date
• Choose an End Date

📉 Step 7: Configure Percentage Discount

• Click “Next”

Enter the following details:

• 📊 Percentage Value
  • Enter the percentage discount customers will receive (e.g. 10 for 10% off)
• 💷 Maximum Discount
  • Set the maximum discount value per order
  • Example: entering 10 caps the discount at £10, regardless of percentage
• 🧾 Minimum Basket Spend
  • Set the minimum spend required to use the coupon
  • Example: entering 10 requires a £10 basket to redeem
• 🔢 Redemption Limit (optional)
  • Limit how many times the coupon can be used
• 🔑 Coupon Code
  • Enter a simple, memorable code (e.g. PERCENTAGETEST)
• 👤 New Customers Only (optional)
  • Tick to restrict the offer to new customers
  • Leave unticked to allow all customers to use it

▶️ Step 8: Continue

• Click “Next”

👀 Step 9: Review Coupon

• Check all details carefully
• Make any necessary edits

🚀 Step 10: Publish or Save

• Click “Publish Live” to activate the coupon

OR

• Click “Save Draft” to edit later

📝 Terms & Conditions Templates

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👤 New Customers Only

Please amend to suit your coupon

T’s & C’s apply:
Valid until [DD/MM/YYYY] | Redemptions capped at [XXX] | Offer only valid for new customers | Max discount £XX | Minimum spend may apply | Excludes tobacco and alcohol products | Promotion subject to change

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👥 All Customers

Please amend to suit your coupon

T’s & C’s apply:
Valid until [DD/MM/YYYY] | Redemptions capped at [XXX] | Max discount £XX | Minimum spend may apply | Excludes tobacco and alcohol products | Promotion subject to change