📊 Viewing Reconcile Detailed Report (Admin Dashboard)

ℹ️ Overview

This guide explains how to generate the Reconcile Detailed Report, which provides a transaction-level breakdown of your store's activity for a selected date range.

When the report is generated, it is downloaded as a CSV file containing detailed information for each transaction.

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🧭 Step-by-Step Guide

🔐 Step 1: Log in

• Log in to the Admin Area using your credentials.
• If you do not have access, please raise a ticket with Support.

📍 Step 2: Navigate to the Report

• From the left-hand menu, select Snappy Reports.
• Click Reconcile Detailed.

⚙️ Step 3: Select Filters

Enter the required details:

• 🏪 Store
• 📅 Start Date
• 📅 End Date

📊 Step 4: Generate the Report

Click Generate Report.

A CSV file will automatically download to your device.

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👀 Step 5: Review Report

The exported CSV provides a detailed breakdown of each transaction and may include the following information:

Transaction Information

• 🔢 Transaction ID
• 📅 Transaction Date
• 📋 Transaction Type
• 🛒 Channel
• 🆔 Channel ID

Sales

• 💷 Total Product Sales
• 💸 Refunds
• 📉 Net Sales

Discounts

• 🏷️ Multi Buy Discounts
• 🎟️ Coupon Discounts
• ⭐ Loyalty Discounts
• ➖ Total Discounts

Surcharges

• 🚚 Delivery Charge (where applicable)
• 💰 Driver Tips
• 🛍️ Bag Charges
• ➕ Other Surcharges
• 📊 Total Surcharges

Payment Information

• 💳 Method of Payment (Card/Cash)
• 💳 Card Sales Before Refunds
• 💳 Card Sales After Refunds
• 💵 Cash Sales

Additional Charges

• 🎟️ Snappy Funded Amount (Coupon)
• 📄 Snappy Customer Fee on Cash Sales

💡 Notes

• The Reconcile Detailed Report exports data as a CSV file rather than displaying the results within the Admin Area.
• Available columns may vary depending on your store configuration. For example, Delivery Charge may not be included for stores using certain delivery fee settings.
• Use this report when you need transaction-level detail for reconciliation, auditing, or investigating individual orders.