A Guide to Setting Up a New or Factory Reset Tablet

The steps below outline the process for setting up a new/factory reset tablet.

1. Press the ‘Arrow‘ just beneath the ‘Start using now‘ text

2. Select a language of your choice, then click ‘Next‘

3. Select ‘Europe/London‘ as the time zone

4. Tick the Terms and Conditions agreement by clicking on the box on the left-hand side of the agreement

5. Select ‘WiFi‘ from the choice of connection methods

6. Select the appropriate WiFi connection

7. Enter the WiFi connection password in order to connect to it. Once entered click on ‘Connect‘

8. Once connected the network will be highlighted Orange with text beneath the network saying ‘Connected‘. Click ‘Next‘

9. Click on ‘Start Config‘

10. Click ‘Agree‘

11. Click ‘Skip‘ at the very bottom of the page

12. The tablet will now begin its configuration. Once the configuration is complete click ‘Enter the system‘

13. Enter the Tablet Login details provided to you. If you do not have these details to hand please raise a Support ticket or call the Support team on 0333 900 1250

14. Click ‘Allow‘ to all 4 pop-ups that follow

15. Click on ‘Open Settings‘ within the ‘Auto Order Updates‘ pop-up. This is crucial as with the battery optimised the tablet will not provide notification for orders

16. Scroll down to ‘Order Manager‘ once the ‘Battery optimisation‘ setting page has opened

17. Click on ‘Order Manager‘
18. Select ‘Don’t Optimise‘ then click ‘Done‘

19. Head back to the Order Manager app as the device is now set up and ready to use