📦 Managing Orders via Admin Dashboard

ℹ️ Overview
This guide explains how to view and manage orders using the Admin Dashboard.

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🧭 Step-by-Step Guide

🔐 Step 1: Log in

• Log in to the Admin Area using your credentials

📍 Step 2: Navigate to Orders

• Click Dashboard (left-hand menu)
• Select Orders

📋 Step 3: View Orders

• All store orders will be displayed on the page

⏳ Step 4: Manage Pending Orders

• If an order is pending, you will see options to:
  • Accept
  • Decline

📝 Important Notes

🔕 No Sound Alerts
Pending orders will not trigger an alarm on the Admin Dashboard (unlike the tablet)

🔄 Manual Refresh Required
The page does not auto-refresh
👉 Please refresh regularly to view new orders

🚗 Driver Assignment
Once an order is accepted:

• Drivers can pick up unassigned orders directly via the Driver App
• This removes the need to assign orders via the tablet

👀 Step 5: View Order Details

• Click on the order number to view:
  • Customer Name, Phone Number, Email
  • Ordered items
  • Order total
  • Requested delivery time

🚚 Viewing Delivery Information (Completed Orders)

• If an order has already been delivered:
  • Scroll further down the order details page

👀 What You Can See

You will be able to view:

• 🚗 Assigned Driver
• ⏱️ Time the order was assigned
• 📍 Driver location updates, including:
  • When marked En-route
  • When Arrived
  • When Delivered